Laundry Done.
From Your Phone.
Book a same day pickup in under 30 seconds. Track your driver, manage orders, and unlock exclusive discounts, all in one place.
The Neatly App: Book Laundry Pickup in NYC in 30 Seconds
The Neatly app makes laundry the easiest part of your week.
Book in Under 30 Seconds
Choose a pickup window, confirm your address, and you're done. Same day pickup available across Brooklyn and Staten Island.
Track Your Driver Live
Know exactly when your driver is on the way for pickup and delivery. No guessing, no waiting by the door all day.
Price Alert Before We Wash
We send you the exact price through the app before we start. You approve it, then we clean. No surprises ever.
Exclusive App-Only Discounts
Unlock coupons and special offers that are only available through the app. Start with $30 off your first 3 orders.
Earn Points Every Order
Every order earns you loyalty points you can redeem for savings. The more you wash, the more you save.
Full Order History
See all your past orders, reorder with one tap, manage preferences, and update your delivery instructions anytime.
From Your Phone to Your Door
Four simple steps. That's all it takes.
Download the App
Available free on the App Store and Google Play. Takes less than a minute to set up your account.
Schedule Your Pickup
Choose a same day or next day pickup window. Our driver comes to your door. Any bag works, even a garbage bag.
We Clean & You Approve the Price
We weigh your order at our store and send you the exact price through the app. You approve before we start.
Track & Receive Your Delivery
Watch your driver on the map. Your laundry arrives clean, folded, and packed, back at your door the next day.
$30 Off Your First 3 Orders
New to Neatly? Download the app and use code NEATLY1 on your first order. Your next two codes are sent automatically after each completed order.
- $10 off your 1st order with code NEATLY1
- 2nd code sent after your 1st completed order
- 3rd code sent after your 2nd completed order
- No extra fees, just the standard $30 order minimum
NYC Loves the Neatly App
Real Google reviews from customers who book in the app across Brooklyn and Staten Island.
“Seamless experience with Neatly. This was my first time using them and ordering pick up online was super easy. Moe the delivery driver was great to communicate when he was close for pick up and drop off (especially with my roommate going through the same time) everything was organized well in smaller plastic bags, and smelled fresh. Will definitely use them again.”
“Super easy and clear communication. Prices good compared to a lot of the other apps.”
“Neatly is awesome. I’ve used them a couple times since moving to the area and they are such a time-saver. Transparent pricing, excellent communication, and usually a 24hr turnaround with flexibility if requested. You guys are awesome and make my life so much easier!”
“First time trying Neatly Laundry Service. Love the 24 hr pick up and delivery. We are very pleased! Also, David our delivery driver was great and texted ahead to let us know he was on his way.”
Frequently Asked Questions
Why use the Neatly app instead of the website?
The app has exclusive discounts and coupons you will not find anywhere else, points on every order, real-time driver tracking, and rebooking in two taps.
Is the Neatly app free?
Yes, free on the App Store for iPhone and Google Play for Android.
Can I track my laundry order in the app?
Yes. You can watch your driver in real time, get notified at pickup and delivery, and approve your exact price before we wash.
Ready to Never Do Laundry Again?
Schedule a pickup in under 30 seconds.